Tag Archives: pldt

PLDT DSL and Heroes

It’s one and a half hours till quitting time ((Gah. We have 9.6 working hours here. :/ At first I didn’t really mind but after a while you start missing seeing the sun whenever you go out in the afternoon)), and I’m supposed to be writing a service description for this new project but instead, I’m blogging. Bah. My brain still shuts down before 5:00pm — see!

So why am I spending office time blogging? It’s because we’ve had no internet access at home for FOUR DAYS and counting. >:( Sunday, our connection was okay, but starting Monday, we cannot browse any websites at all. We can connect, yes, and in fact, my WiFi connection is even Excellent or Very Good. But when I check the connections, we are not receiving any packets. It’s like for every 1000 packets our computer sends, we only receive 7 packets back.

FYI, our DSL provider is PLDT myDSL. We subscribed to it because it’s “better” than dial-up, and it has been working quite well since November. Sure, there are slow days but they’re pretty manageable, and even if it is slow I could still do some browsing. This is the first time we’ve experienced this, and it’s really, really annoying because it’s been four days and I don’t see any chance of this clearing up soon. Plus, I asked other people who also have DSL and they’re not experiencing the same problem as we have…so what’s wrong? I’ve turned off the modem and the router, disconnected and reconnected and did all sorts of things to have it work…but it’s not. :( Hay.

Yes, that shows how much of an Internet addict I am, and how much I still need the Internet even if I spend it all online all day. :P Thank goodness for Heroes. :P Yay.

But I would have to cut this post for now, because it’s quitting time. :) Wahoo. PLDT Support, you will get a call from me later!

UPDATE (5/11/2007): I called PLDT Customer Service yesterday and it wasn’t such a bad experience (yet). I checked the connection yesterday by connecting my laptop directly to the modem instead of the router and I got Limited or no connectivity, for all LAN cables and LAN ports. I got this checked and they said they’re going to check if the problem is on the network side or the modem. I’m expecting a call today and I hope they do call because it’s the weekend and I need my Internet!